We’re here to help!
At RateIndia, we strive to provide the best experience for both users and businesses. If you've encountered an issue, problem, or something that doesn’t seem right, we encourage you to report it. Our team will investigate the issue and ensure it is resolved as quickly as possible.
Incorrect business details (name, address, contact information).
Missing or outdated information on a business profile.
Reviews that violate our guidelines or seem fake.
Inappropriate language or content in reviews.
Problems accessing the website or using specific features.
Broken links or pages that aren’t loading correctly.
Any content on the website that violates our terms or community guidelines.
Any issue not covered above, including suggestions or complaints about user experience.
If you're experiencing any of the above issues or something else, please follow these steps to report it:
Log in to Your Account (if applicable).
Navigate to the business listing or page where the problem occurred.
Scroll to the bottom of the page and click on the “Report an Issue” button.
Select the type of problem from the options provided.
Provide a detailed description of the issue you are reporting.
Click Submit.
If you cannot find the "Report an Issue" button, or if you are not logged in, you can also send us an email directly:
If you prefer to email us directly, please send the details of the problem to:
Email: support@rateindia.com
In your email, please include:
The issue description (be as detailed as possible).
Any relevant screenshots (if applicable).
The URL or business name where the issue occurred.
Your contact information (if you'd like us to get back to you).
You can also contact us by phone:
Phone: +91-XXXX-XXXXXX
Business Hours: Monday to Saturday, 10 AM – 6 PM (IST)
Once you submit your report, our team will:
Review the Issue: We will assess the details and prioritize the resolution based on the severity of the problem.
Investigate: If necessary, we will reach out to you for further clarification or updates.
Resolve: Once we confirm the issue, we will take appropriate actions to fix it as soon as possible.
Follow Up: If we need additional information or if the issue is resolved, we will notify you.
We greatly appreciate your feedback and the time you take to report any issues. By working together, we can create a better platform for everyone.
If you need immediate assistance or have any questions, feel free to reach out to us via email or phone:
Email: support@rateindia.com
Phone: +91-XXXX-XXXXXX