The company has a substantial infrastructure and has expanded significantly in Noida, with multiple departments. However, some of these departments exhibit rudeness when interacting with end users and clients. Their lack of gratitude negatively impacts the company’s image.
I recommend that management provide training for departments such as Gate Security, the TIM team, and the Assets team, as they interact with employees on a daily basis. The company is fulfilling its responsibilities, but the individuals responsible for these roles are not meeting their obligations as they should.